Absolutely! You'll have all of our contact numbers to reach us
7 days a week. While we don't expect you to need us, the reality
is that sometimes things happen.
So we're here for you. Call and we'll handle your issue. 100%
to your satisfaction.
Most calls can be handled remotely. However if the need arises,
we'll be at your door to help FAST!
Our infrastructure is 100% scalable & 100% reliable.
We automatically adjust bandwidth & storage to demand, so
you don't have sluggish performance.
If a surge in demand occurs, our data centers automatically add
servers, we have unlimited bandwidth for high traffic, and unlimited
storage to keep orders in your database forever!!
We track flowers by gram. When you enter a product into inventory,
for flowers you enter total grams, for non-flowers, total count.
For each sale of a flower, say Big Kahuna for example, an order for an 1/8
decrements the inventory for Big Kahuna by 3.5 grams. Once the inventory
count gets to zero, the product, in our example, Big Kahuna, doesn't appear
in the menu. This ONLY affects Big Kahuna (our example).
Each product item is tracked separately and discreetly.
The bottom line? Our inventory tracking is 100% accurate.
In short, YES! To void an order, from the main CannabisIQ menu, touch or click
Void Order. Either enter an order number from sales receipt, or search by
customer number, and click submit. A new receipt is printed showing the refund.
Bottom line? It's straightforward, and it works. 100% of the time.